Planning an event
How to download your whole event photo album to a folder
Download your complete Suas Memórias album to a folder on your computer. Find out which browser to use, how to follow progress and how to keep your copy after the party.
Has the party ended, and would you like to keep all your guests' photos on your computer? In Suas Memórias, open your album, click Download memories and choose Download the whole album. In Chrome or Edge on a computer, you select a folder once and watch the files being saved there.
The photos stay together in that folder, without multiple subfolders or a separate name and location prompt for every file. On the Complete plan, the download includes uploaded videos too. You receive individual files, ready to open, organize and copy elsewhere.
Choose a folder for your collection
Create a folder with a recognizable name, such as “Luísa's birthday” or “Class of 2026 graduation”. You can create it beforehand or when the browser asks you to choose a destination.
The album shows the file count and download size. Check that your computer has enough free space and keep a stable internet connection. For a large collection, plug in your laptop and adjust its sleep settings so it stays on throughout the download.
Use one folder per event. That makes the collection easier to find later without mixing party photos with other downloads.
Download the whole album to one folder
Open Chrome or Edge on your computer and follow these steps:
- Sign in and open your album. On the party's management page, click “Download memories”.
- Choose “Download the whole album”. Check the file count and required space.
- Choose a file version if that option is available. The default download uses optimized versions. If your Complete album retained originals, you can choose “Originals first”.
- Click “Choose folder and download”. Select or create the destination folder, then allow the browser to save there when it asks for permission.
- Follow the progress. Keep the page open and the computer on until the download finishes.
Progress shows how many files have been saved and how many remain. This option saves each file directly to the folder, without creating a ZIP that you need to extract afterward.
Decide whether to download originals
Essential stores optimized photos with reduced quality for viewing and sharing. Complete also lets you preserve originals, keeping the detail of the received files for larger prints and editing later. Files on your guests' phones stay unchanged.
If you enabled original retention on the Complete plan, “Originals first” downloads an original whenever one is available. For memories without a stored original, it saves the optimized version. That keeps those contributions in your collection too.
This option cannot recreate an original that was never stored. If you plan to edit or print particular photos later, enable original retention before those uploads arrive.
Know what happens if you stop the download
You can click “Stop download”. Files already saved stay in the folder. Keep the page and export window open, then use “Continue download” to carry on with the remaining files.
Closing the export window or reloading the page means starting a new export. If that happens, check the folder before repeating the download to avoid keeping unnecessary copies.
If guests are still uploading photos, check the gallery after your download and save any later contributions too.
Check your files and keep a second copy
When the download finishes, open a few photos in the folder and check that the file count matches the completed download. Try playing any videos as well. Then copy the folder to another place you already use for keeping memories, such as an external drive or your personal storage.
The album and downloads remain available for three months after the celebration date. Save your collection before that period ends, when files are deleted from the album. Your downloaded copy stays with you.
Still planning the party? Create an album to collect guest photos and decide who will be responsible for saving the collection afterward.
What if I am a guest or using a phone?
On the guest page, downloads are individual: open the memory you want and use its download option. Whole-album export is available in the management area for the owner and invited organizers.
To save everything to a folder with one destination choice, use Chrome or Edge on a computer. If your browser does not support this feature, the download window directs you to a compatible browser.